The Alternative Dispute Resolution for Consumer Disputes (Competent Authorities and Information) Regulations 2015, Section 14A is up to date with all changes known to be in force on or before 01 March 2025. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations.
14A.—(1) The ADR entity must take reasonable steps to—
F2(a). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
(b)conduct regular exchanges of best practices with other ADR entities regarding the settlement of F3... domestic disputes.
(2) The ADR entity must take such steps as it considers appropriate to cooperate with bodies or persons [F4which are enforcers under Part 8 of the Enterprise Act 2002].
(3) Cooperation under paragraph (2) includes, in particular, exchange of information on practices in specific business sectors about which consumers have repeatedly lodged complaints.]
Textual Amendments
F1Regs. 14A-14C inserted (9.7.2015) by The Alternative Dispute Resolution for Consumer Disputes (Amendment) Regulations 2015 (S.I. 2015/1392), regs. 1(2), 2(8)
F2Reg. 14A(1)(a) omitted (31.12.2020) by virtue of The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 9(9)(a); 2020 c. 1, Sch. 5 para. 1(1)
F3Words in reg. 14A(1)(b) omitted (31.12.2020) by virtue of The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 9(9)(b); 2020 c. 1, Sch. 5 para. 1(1)
F4Words in reg. 14A(2) substituted (31.12.2020) by The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 9(9)(c); 2020 c. 1, Sch. 5 para. 1(1)
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