The National Health Service (General Medical Services Contracts and Personal Medical Services Agreements) (Amendment) Regulations 2020

Practice website and profile on NHS website

5.  For regulation 66 substitute—

“Requirement to have and maintain an online presence

66.— (1) A contractor must have—

(a) a practice website, or

(b) an online practice profile.

(2) The contractor must publish on its practice website or profile (as the case may be) all the information which is required to be included in its practice leaflet(1).

(3) The contractor must publish that information otherwise than by making its practice leaflet available for viewing or downloading.

(4) The contractor must review the information available on its practice website or profile at least once in every period of 12 months.

(5) The contractor must make any amendments necessary to maintain the accuracy of the information on its website or profile following—

(a) a review under paragraph (4);

(b) a change to—

(i) the address of any of the contractor’s practice premises,

(ii) the contractor’s telephone number,

(iii) the contractor’s electronic-mail address (if made available on its website or profile), or

(iv) any other stated means by which a patient may contact the contractor to book or amend an appointment, or to order repeat prescriptions for drugs, medicines or appliances.

(6) The requirements in this regulation are in addition to those in regulation 21 and paragraph 15(8) of Schedule 2.

(7) In these Regulations, “online practice profile” means a profile—

(a) which is on a website (other than the NHS website(2)), or an online platform, provided by another person for use by a contractor, and

(b) through which the contractor advertises the primary medical services it provides.

Requirement to maintain profile page on NHS website

66A.— (1) A contractor must review the information available on its profile page on the NHS website at least once in every period of 12 months.

(2) The contractor must make any amendments necessary to maintain the accuracy of the information its profile page following—

(a) a review under paragraph (1);

(b) a change to—

(i) the address of any of the contractor’s practice premises,

(ii) the contractor’s telephone number,

(iii) the contractor’s electronic-mail address (if made available on its profile page), or

(iv) any other stated means by which a patient may contact the contractor to book or amend an appointment, or to order repeat prescriptions for drugs, medicines or appliances.”.

(1)

“Practice leaflet” is defined in regulation 3 of the Regulations.

(2)

The NHS website is available at: https://www.nhs.uk/.