Undertaking following investigation under Article 11N.I.
12.—(1) The following provisions of this Article apply where, following an investigation under Article 11, the Commission is of the opinion that any of the persons mentioned in paragraph (1) of that Article ought to take action for promoting equality of opportunity.
(2) The Commission shall use its best endeavours—
(a)to ensure that the person concerned takes such action for promoting equality of opportunity as is, in all the circumstances, reasonable and appropriate; and
(b)where appropriate, to secure a satisfactory written undertaking by him that such action will be taken.
(3) Where the Commission asks the person concerned for an undertaking, on such terms as appear satisfactory to the Commission, to take such action as is mentioned in paragraph (2)(a), then—
(a)if the undertaking is not given, the Commission shall serve on the person concerned a notice containing directions such as are mentioned in Article 14(1); and
(b)if the undertaking, although given, is not complied with, the Commission shall either—
(i)serve on him such a notice containing such directions (which shall supersede the undertaking); or
(ii)make an application to the Tribunal under Article 16 for enforcement of the undertaking.
(4) Paragraph (3) does not apply in any case where the Commission decides that no further action by it is appropriate.