F1Part 3AInvestigation of complaints about privately arranged or funded adult social care

Annotations:
Amendments (Textual)

Private adult social care: matters subject to investigation

34DProcedure for making complaints

1

Subject to subsection (3), a complaint about a matter under this Part must be made—

a

in writing, and

b

before the end of the permitted period.

2

In subsection (1)(b), the “permitted period” means the period of 12 months beginning with—

a

the day on which the person affected first had notice of the matter, or

b

if the person affected has died without having notice of the matter—

i

the day on which the personal representatives of the person affected first had notice of the matter, or

ii

if earlier, the day on which the complainant first had notice of the matter.

3

A Local Commissioner may disapply either or both of the requirements in subsection (1)(a) and (b) in relation to a particular complaint.