Explanatory Notes

Legal Services Act 2007

2007 CHAPTER 29

30th October 2007

Commentary on Sections

Part 6: Legal Complaints

Complaints Handling – the new system

Section 120: Reporting to the Board

330.This section empowers the Board to require a report from the OLC, separately from the annual report. This enables the Board to, for example, monitor the OLC’s performance or to seek its views on a particular issue. The Board has a duty to publish any report made by the OLC under this section.