SCHEDULES
SCHEDULE 15The Office for Legal Complaints
Membership
4
In appointing members of the OLC, the Board must have regard to the desirability of securing that the OLC includes members who (between them) have experience in or knowledge of—
a
the handling of complaints,
b
the provision of legal services,
c
legal education and legal training,
d
consumer affairs,
e
civil or criminal proceedings and the working of the courts,
f
the maintenance of the professional standards of persons who provide legal services,
g
non-commercial legal services,
h
the differing needs of consumers, and
i
the provision of claims management services (within the meaning of F1section 419A of the Financial Services and Markets Act 2000 (c. 8)).