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SCHEDULES

SCHEDULE 15E+WThe Office for Legal Complaints

MembershipE+W

4E+WIn appointing members of the OLC, the Board must have regard to the desirability of securing that the OLC includes members who (between them) have experience in or knowledge of—

(a)the handling of complaints,

(b)the provision of legal services,

(c)legal education and legal training,

(d)consumer affairs,

(e)civil or criminal proceedings and the working of the courts,

(f)the maintenance of the professional standards of persons who provide legal services,

(g)non-commercial legal services,

(h)the differing needs of consumers, and

(i)the provision of claims management services (within the meaning of [F1section 419A of the Financial Services and Markets Act 2000 (c. 8)]).

Textual Amendments

F1Words in Sch. 15 para. 4(i) substituted (29.11.2018 for specified purposes, 1.4.2019 in so far as not already in force) by The Financial Services and Markets Act 2000 (Claims Management Activity) Order 2018 (S.I. 2018/1253), arts. 1(2)(3), 95(10)(b)