Part 6Legal Complaints
The Office for Legal Complaints
116General obligations
1
In discharging its functions the OLC must comply with the requirements of this section.
2
The OLC must, so far as is reasonably practicable, act in a way—
a
which is compatible with the regulatory objectives, and
b
which it considers most appropriate for the purpose of meeting those objectives.
3
The OLC must have regard to any principles appearing to it to represent the best practice of those who administer ombudsman schemes.