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Part 6E+WLegal Complaints

The Office for Legal ComplaintsE+W

116General obligationsE+W

(1)In discharging its functions the OLC must comply with the requirements of this section.

(2)The OLC must, so far as is reasonably practicable, act in a way—

(a)which is compatible with the regulatory objectives, and

(b)which it considers most appropriate for the purpose of meeting those objectives.

(3)The OLC must have regard to any principles appearing to it to represent the best practice of those who administer ombudsman schemes.