17(1)Sub-paragraph (2) applies if DBS considers—
(a)that action taken by or on behalf of DBS amounts to maladministration, and
(b)that a person has been adversely affected by the action.
(2)DBS may, with the approval of the Secretary of State, make such payment (if any) to the person as it considers appropriate.
(3)In sub-paragraph (1) “action” includes failure to act.