http://www.legislation.gov.uk/uksi/1992/3288/regulation/13The Package Travel, Package Holidays and Package Tours Regulations 1992Trading standardsCONSUMER PROTECTION2023-08-09Statute Law Database1992-12-23 These Regulations implement Council Directive 90/314/EEC on package travel, package holidays, and package tours (OJ No. L158, 13 June 1990, p.59). Withdrawal by consumer pursuant to regulation 12 and cancellation by organiser 13 1 The terms set out in paragraphs (2) and (3) below are implied in every contract and apply where the consumer withdraws from the contract pursuant to the term in it implied by virtue of regulation 12(a), or where the organiser, for any reason other than the fault of the consumer, cancels the package before the agreed date of departure. 2 The consumer is entitled— a to take a substitute package of equivalent or superior quality if the other party to the contract is able to offer him such a substitute; or b to take a substitute package of lower quality if the other party to the contract is able to offer him one and to recover from the organiser the difference in price between the price of the package purchased and that of the substitute package; or c to have repaid to him as soon as possible all the monies paid by him under the contract. 3 The consumer is entitled, if appropriate, to be compensated by the organiser for non-performance of the contract except where— a the package is cancelled because the number of persons who agree to take it is less than the minimum number required and the consumer is informed of the cancellation, in writing, within the period indicated in the description of the package; or b the package is cancelled by reason of unusual and unforeseeable circumstances beyond the control of the party by whom this exception is pleaded, the consequences of which could not have been avoided even if all due care had been exercised. 4 Overbooking shall not be regarded as a circumstance falling within the provisions of sub-paragraph (b) of paragraph (3) above. Reg. 13 in force at 23.12.1992, see reg. 1
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<dc:title>The Package Travel, Package Holidays and Package Tours Regulations 1992</dc:title>
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<dc:subject scheme="SIheading">CONSUMER PROTECTION</dc:subject>
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<Title>Withdrawal by consumer pursuant to regulation 12 and cancellation by organiser</Title>
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13
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<Text>The terms set out in paragraphs (2) and (3) below are implied in every contract and apply where the consumer withdraws from the contract pursuant to the term in it implied by virtue of regulation 12(a), or where the organiser, for any reason other than the fault of the consumer, cancels the package before the agreed date of departure.</Text>
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<Text>The consumer is entitled—</Text>
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<Text>to take a substitute package of equivalent or superior quality if the other party to the contract is able to offer him such a substitute; or</Text>
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<Text>to have repaid to him as soon as possible all the monies paid by him under the contract.</Text>
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<Text>The consumer is entitled, if appropriate, to be compensated by the organiser for non-performance of the contract except where—</Text>
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<Text>the package is cancelled by reason of unusual and unforeseeable circumstances beyond the control of the party by whom this exception is pleaded, the consequences of which could not have been avoided even if all due care had been exercised.</Text>
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<Text>Overbooking shall not be regarded as a circumstance falling within the provisions of sub-paragraph (b) of paragraph (3) above.</Text>
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Reg. 13 in force at 23.12.1992, see
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