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PART 10U.K.Performance related sanctions and market exit

Local dispute resolution before serving remedial notices or breach noticesU.K.

69.—(1) Subject to paragraph (3), before issuing a notice under regulation 70 or 71, [F1NHS England] must make every reasonable effort to communicate and co-operate with an NHS chemist (C) with a view to resolving any dispute between C and [F1NHS England] relating to C's compliance with C's terms of service.

(2) Where an NHS pharmacist invites a Local Pharmaceutical Committee to participate in the attempts to resolve the dispute, [F1NHS England] must make every reasonable effort to communicate and co-operate with the Committee in its attempts to assist in resolving the dispute.

(3) Paragraphs (1) and (2) do not apply where [F1NHS England] is satisfied—

(a)the dispute relates to a matter that has already been the subject of dispute resolution between [F1NHS England] (or a Primary Care Trust) and C and there are no new issues of substance that justify delay in issuing a notice under regulation 70 or 71; or

(b)that it is appropriate to proceed immediately to issuing a notice under regulation 70 or 71—

(i)because listed chemist premises are not, or have not been, open during core opening hours or supplementary opening hours without good cause[F2, [F1NHS England] having made reasonable efforts to communicate with C with a view to establishing what the cause was],

(ii)to protect the safety of any persons to whom C may provide pharmaceutical services, or

(iii)to protect [F1NHS England] from material financial loss.