Investigations by the Ombudsman
6BF1Further provision in relation to healthcare whistleblowing
1
In a case where a complaint or request is made in relation to a matter mentioned in section 6A(1), the complaint or request is not to be regarded as relating to a matter mentioned in section 5(1).
2
For the avoidance of doubt, the reference—
a
in section 6A(6) to action taken in connection with family health services, and
b
in section 7(6) to action taken in relation to services that—
i
an independent provider provided, or
ii
it was an independent provider’s function to provide,
includes action taken in handling, or in light of, a complaint made in connection with those services.
3
Nothing in section 6A requires the Ombudsman to make a model complaints handling procedure for whistleblowers’ complaints relevant to a body or provider by virtue of a specification under section 16C(1).