Part 3 S Scottish Water

Codes of practice S

27 Approval of customer standards code S

(1) The [F1 Commission] may, after consulting each Water Customer Consultation Panel, approve a customer standards code submitted under section 26(1) or (3)—

(a) without modifications, or

(b) with such modifications as are agreed by the [F1 Commission] and Scottish Water.

(2) Where—

(a) the [F1 Commission] is not prepared to give approval under subsection (1)(a), and

(b) Scottish Water does not agree to some or all of the modifications proposed by the [F1 Commission] under subsection (1)(b),

the [F1 Commission] must send the code (with any modifications to it agreed by the [F1 Commission] and Scottish Water) to the Scottish Ministers.

(3) Where 3 months have elapsed since the [F1 Commission] has received a customer standards code by virtue of section 26(1) or (3) and the [F1 Commission] has neither—

(a) given approval under subsection (1) of this section, nor

(b) sent the scheme to the Scottish Ministers under subsection (2) of this section,

Scottish Water may require the [F1 Commission] to send it to the Scottish Ministers.

(4) The Scottish Ministers may, after consulting each Water Customer Consultation Panel, approve a code sent to them under subsection (2) or (3)—

(a) without modifications or further modifications, or

(b) with such modifications as, after consulting Scottish Water and the [F1 Commission] , they think fit.

(5) Where the [F1 Commission] approves a customer standards code under subsection (1), the [F1 Commission] must send a copy of the code as so approved to the Scottish Ministers.

(6) Where the Scottish Ministers approve a customer standards code under subsection (4), they must send a copy of the code as so approved to the [F1 Commission] .

Textual Amendments

F1 Words in s. 27 substituted (1.7.2005) by Water Services etc. (Scotland) Act 2005 (asp 3), s. 37(2), sch. 5 para. 7(1) (with s. 36); S.S.I. 2005/351, art. 2, sch. 2