3.The Act establishes the Scottish Legal Complaints Commission and provides for its main function to be the handling of consumer complaints about the service provided by legal practitioners which cannot be resolved at source. The Act also brings in the first stage of a planned programme of measures in the delivery of all forms of publicly funded legal assistance in Scotland, provided by both lawyers and non-lawyers.
Text created by the Scottish Government to explain what the Act sets out to achieve and to make the Act accessible to readers who are not legally qualified. Explanatory Notes were introduced in 1999 and accompany all Acts of the Scottish Parliament except those which result from Budget Bills.
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