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Introductory Text
Charter of Patient Rights and Responsibilities
1.Charter of Patient Rights and Responsibilities
2.Review and revision of Charter
Patient rights
3.Patient rights
4.Patient rights: further provision
Health care principles
5.Duty to uphold the health care principles
6.Health care principles
7.Health care principles: guidance and directions
Treatment time guarantee
8.Treatment time guarantee
9.Treatment time guarantee: further provision
10.Breach of the treatment time guarantee
11.Treatment time guarantee: guidance and directions
12.Treatment time guarantee: suspension
13.Treatment time guarantee: key terms
Patient feedback, comments, concerns or complaints
14.Encouragement of patient feedback etc.
15.Arrangements for handling and responding to patient feedback etc.
16.Repeal of the Hospital Complaints Procedure Act 1985
Patient advice and support service
17.Patient advice and support service: establishment and funding
18.Patient advice and support service
19.Duties to share information
Protections and limitations
20.Protections and limitations
Inquiries and default and emergency powers
21.Powers of the Scottish Ministers
Payments to or in respect of certain persons infected with hepatitis C as a result of NHS treatment etc.: eligibility
22.Payments to or in respect of certain persons infected with hepatitis C as a result of NHS treatment etc.: eligibility
General
23.Interpretation
24.Ancillary provision
25.Orders, regulations and directions
26.Short title and commencement
Schedule
Health care principles to be upheld by relevant NHS bodies and relevant service providers