Part 2Dispute resolution

Application and referral

I117F3Application to the First-tier Tribunal

1

A homeowner may apply to the F2First-tier Tribunal for determination of whether a property factor has failed—

a

to carry out the property factor's duties,

b

to ensure compliance with the property factor code of conduct as required by section 14(5) (the “section 14 duty”).

2

An application under subsection (1) must set out the homeowner's reasons for considering that the property factor has failed to carry out the property factor's duties or, as the case may be, to comply with the section 14 duty.

3

No such application may be made unless––

a

the homeowner has notified the property factor in writing as to why the homeowner considers that the property factor has failed to carry out the property factor's duties or, as the case may be, to comply with the section 14 duty, and

b

the property factor has refused to resolve, or unreasonably delayed in attempting to resolve, the homeowner's concern.

4

References in this Act to a failure to carry out a property factor's duties include references to a failure to carry them out to a reasonable standard.

5

In this Act, “property factor's duties” means, in relation to a homeowner—

a

duties in relation to the management of the common parts of land owned by the homeowner, or

b

duties in relation to the management or maintenance of land—

i

adjoining or neighbouring residential property owned by the homeowner, and

ii

available for use by the homeowner.

I218F11Referral to the First-tier Tribunal

1

The F4Chamber President must decide whether to––

a

refer an application under section 17(1) to F10the First-tier Tribunal , or

b

reject the application.

2

The F5Chamber President may reject an application only if the F5Chamber President considers––

a

that it is vexatious or frivolous,

b

that the homeowner has not afforded the property factor a reasonable opportunity to resolve the dispute,

c

where the homeowner has previously made an identical or substantially similar application in relation to the same property, that a reasonable period of time has not elapsed between the applications, or

d

that the dispute to which the application relates has been resolved.

3

The F6Chamber President must make a decision under subsection (1)––

a

within 14 days of the F8First-tier Tribunal’s receipt of the application concerned, or

b

where the F6Chamber President considers––

i

that the decision cannot be made without further information, or

ii

that there is a reasonable prospect of the dispute being resolved by the parties,

by such later date as the F6Chamber President considers reasonable.

4

The F7Chamber President must, as soon as practicable after rejecting an application, give notice of the rejection––

a

to the homeowner, and

b

where the F7Chamber President is aware of the name and address of a person who acts for the homeowner in relation to the application, to that person.

5

Such a notice must––

a

set out the reasons for the rejection, and

b

explain the procedure for appealing against it.

F96

In this Act, “Chamber President” means Chamber President of the First-tier Tribunal for Scotland Housing and Property Chamber.

18AF1Delegation of Chamber President’s powers

1

The Chamber President may delegate the Chamber President’s functions under section 18 to any legal or ordinary member of the First-tier Tribunal.

2

A delegation under this section does not affect the Chamber President’s—

a

responsibility for the carrying out of delegated functions, or

b

ability to carry out delegated functions.