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[F1Listed authorities: complaints handling proceduresS

Textual Amendments

F1Ss. 16A-16G and cross-heading inserted (1.8.2010) by Public Services Reform (Scotland) Act 2010 (asp 8), ss. 119, 134(7); S.S.I. 2010/221, art. 3(2), sch.

16FComplaints handling procedures: application of other enactmentsS

The duties in sections 16A(2) and (3) and 16C(2) do not apply to the extent that—

(a)the listed authority lacks the necessary powers (other than by virtue of this Act) to ensure compliance with the duties, or

(b)the duties are inconsistent with any other enactment.]