Legal Profession and Legal Aid (Scotland) Act 2007 (asp 5)

[F1 Part 2A S Special provision for licensed providers

Textual Amendments

F1 Pt. 2A inserted (1.4.2011 for specified purposes, 2.7.2012 in so far as not already in force) by Legal Services (Scotland) Act 2010 (asp 16), ss. 81, 150(2) (with ss. 30(3), 60(3), 89, 121(5), 124(3)); S.S.I. 2011/180, art. 3, Sch.; S.S.I. 2012/152, art. 2, Sch. (with art. 3)

57A Complaints about licensed providers S

(1) Parts 1 and 2 apply in relation to complaints made about licensed legal services providers as they apply in relation to complaints made about practitioners.

(2) Subsection (1) is subject to—

(a) subsections (3) and (4), and

(b) such further modification to the operation of Parts 1 and 2 as the Scottish Ministers may by regulations make for the purposes of—

(i) subsection (1),

(ii) section 57B(4) and (5).

(3) In relation to a services complaint about a licensed provider, its approved regulator is to be regarded as the relevant professional organisation.

(4) A conduct complaint may not be made about a licensed provider, but—

(a) such a complaint may be made about a practitioner within such a provider,

(b) the provisions relating to such a complaint remain (subject to such modification as to those provisions as is made under subsection (2)(b)) applicable for the purposes of section 57B(4) and (5).

(5) Where an approved regulator receives (from a person other than the Commission) a complaint about the conduct of, or any services provided by, a practitioner within one of its licensed providers, the approved regulator must without delay send to the Commission the complaint and any material that accompanies it.]