The Health Services (Cross-Border Health Care) Regulations (Northern Ireland) 2013

National Contact Point: information about treatment in Northern Ireland

4.—(1) The NCP must, in so far as it considers it is necessary or desirable for the purposes of enabling visiting patients to exercise their rights in relation to access to health care in Northern Ireland, ensure that information about each of the following is available to or accessible by visiting patients—

(a) health care providers;

(b) patients’ rights;

(c) complaints procedures and methods of seeking remedies; and

(d) legal and administrative options available to settle disputes, including in the event of harm arising from the provision of health care.

(2) The NCP must also, in so far as it considers it necessary or desirable for the purposes mentioned in paragraph (1), ensure that information about each of the following is made available to a visiting patient, on request—

(a) a specific health care provider’s right to provide services;

(b) any restrictions on a specific health care provider’s right to provide services;

(c) standards and guidelines on quality and safety;

(d) provisions on the supervision and assessment of health care providers;

(e) health care providers who are subject to the standards mentioned in sub-paragraph (c); and

(f) accessibility of hospitals for persons with disabilities.

(3) Information provided under this regulation may be provided by whatever means the NCP thinks appropriate but must be—

(a) easily accessible, and

(b) available by electronic means.