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6.—(1) A person who is required to undertake work-related activity but fails to do so must show good cause for the failure before the end of 5 working days beginning on and including the date on which the Department gives notice to the person of the failure.
(2) The Department must determine whether a person who is required to undertake work-related activity has failed to do so and, if so, whether the person has shown good cause for the failure.
(3) In a case where within one month of the date on which the Department gave notice to a person of their failure to undertake work-related activity—
(a)the person brings new facts to the attention of the Department which could not reasonably have been brought to the attention of the Department within the period specified in paragraph (1); and
(b)those facts show that the person had good cause for failing to undertake work-related activity,
paragraph (1) applies with the modification that for the words “5 working days” there is substituted “one month”.
(4) Where a notice under paragraph (1) is sent by post it is taken to have been received on the second working day after it is sent.