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Part IIU.K. Provision of Telecommunication Services

Modifications etc. (not altering text)

C1Pt. II (ss. 5-46) excluded (23.6.1999) by S.I. 1999/1736, art. 7(4)

[F1 Standards of performance]U.K.

Textual Amendments

F1Ss. 27A, 27B and cross heading inserted (1.7.1992) by Competition and Services (Utilities) Act 1992 (c. 43), s. 1; Competition and Service (Utilities) Act 1992 (Commencement No. 1) Order, art. 3, Sch.

[F227C Information with respect to levels of performance.U.K.

(1)The Director shall from time to time collect information with respect to—

(a)the compensation made by designated operators under section 27A above; and

(b)the levels of overall performance achieved by designated operators in connection with the provision of relevant services.

(2)At such times as the Director may direct, each designated operator shall give the following information to the Director—

(a)as respects each standard prescribed by regulations under section 27A above, the number of cases in which compensation was made and the aggregate amount or value of that compensation; and

(b)as respects each standard determined under section 27B above, such information with respect to the level of performance achieved by the operator as may be so specified.

(3)A designated operator who, without reasonable excuse, fails to do anything required of him by subsection (2) above shall be liable on summary conviction to a fine not exceeding level 5 on the standard scale.

(4)The Director shall, at least once in every year, arrange for the publication, in such form and in such manner as he considers appropriate, of such of the information collected by or furnished to him under this section as it may appear to him expedient to give to users or potential users of any relevant services provided by designated operators.

(5)In arranging for the publication of any such information the Director shall have regard to the need for excluding, so far as practicable—

(a)any matter which relates to the affairs of an individual, where publication of that matter would or might, in the opinion of the Director, seriously and prejudicially affect the interests of that individual; and

(b)any matter which relates specifically to the affairs of a particular body of persons, whether corporate or unincorporate, where publication of that matter would or might, in the opinion of the Director, seriously and prejudicially affect the interests of that body.]

Textual Amendments

F2S. 27C inserted (1.7.1992) by Competition and Service (Utilities) Act 1992 (c. 43), s. 2; Competition and Service (Utilities) Act 1992 (Commencement No. 1) Order, art. 3, Sch. Pt. I