Building Societies Act 1986

[F1115BRight to hard copy versionU.K.

(1)Where a person has received a document or information from a building society otherwise than in hard copy form, the person is entitled to require the society to send the person a version of the document or information in hard copy form.

(2)The society must send the document or information in hard copy form within 21 days of receipt of the request from the person.

(3)The society may not make a charge for providing the document or information in that form.

(4)Subsection (1) does not apply if the recipient of the document or information is the FCA or the PRA.

(5)A building society that fails to comply with this section is to be treated as having contravened rules made under section 137A of the Financial Services and Markets Act 2000.

(6)For the purposes of this section a person is treated as receiving a document or information from a building society if—

(a)the society is required by this Act to send the document or information to the person, and

(b)the requirement to send it is treated as satisfied.

(7)For the purposes of this section—

(a)a document or information is sent or supplied in hard copy form if it is sent or supplied in a paper copy or similar form capable of being read, and

(b)a document or information can be read only if it can be read with the naked eye, or (to the extent that it consists of images) it can be seen with the naked eye.]

Textual Amendments