[F142AA Publication of statistical information about standards of performance.E+W+S
(1)[F2It shall be the duty of both Citizens Advice and Citizens Advice Scotland to secure the publication, in such form and manner and with such frequency as the particular body thinks appropriate, of such statistical information as the particular body considers appropriate] relating to—
(a)the levels of performance achieved by F3... electricity suppliers and electricity distributors in respect of—
(i)standards of performance prescribed or determined under sections 39, 39A, 40 and 40A; and
(ii)[F4carbon emissions reduction obligations] imposed by order under section 41A; and
[F5(iii)home-heating cost reduction obligations imposed by order under section 41B; and]
(b)complaints made by consumers about any matter relating to the activities of such F6... suppliers or distributors and the handling of such complaints.
[F7(1A)Citizens Advice and Citizens Advice Scotland may comply with the duty in subsection (1) by publishing information jointly or by securing that information is published on behalf of both of them.]
(2)In subsection (1)(b) “complaints” includes complaints made directly to F8... electricity suppliers and electricity distributors (or anyone carrying on activities on their behalf) and complaints to the Authority [F9, Citizens Advice or Citizens Advice Scotland].]
Textual Amendments
F1S. 42AA inserted (7.11.2000 for specified purposes and otherwise 1.10.2001) by 2000 c. 27, s. 20(6); S.I. 2000/2974, art. 2, Sch. (subject to transitional provisions in arts. 3-12); S.I. 2001/3266, art. 2, Sch. (subject to transitional provisions in arts. 3-20)
F2Words in s. 42AA(1) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading’s Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 5(13)(a) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)
F3Words in s. 42AA(1)(a) omitted (6.4.2014) by virtue of Energy Act 2011 (c. 16), s. 121(5)(c), Sch. 1 para. 5(2)(a)
F4Words in s. 42AA(1)(a)(ii) substituted (28.2.2007) by Climate Change and Sustainable Energy Act 2006 (c. 19), s. 28(3), Sch. para. 6; S.I. 2007/538, art. 2
F5S. 42AA(1)(a)(iii) inserted (6.4.2014) by Energy Act 2011 (c. 16), s. 121(5)(c), Sch. 1 para. 5(2)(b)
F6Word in s. 42AA(1)(b) omitted (6.4.2014) by virtue of Energy Act 2011 (c. 16), s. 121(5)(c), Sch. 1 para. 5(3)
F7S. 42AA(1A) inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading’s Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 5(13)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)
F8Words in s. 42AA(2) omitted (6.4.2014) by virtue of Energy Act 2011 (c. 16), s. 121(5)(c), Sch. 1 para. 5(4)
F9Words in s. 42AA(2) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading’s Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 5(13)(c) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)