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Utilities Act 2000

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Changes to legislation:

Utilities Act 2000, Part III is up to date with all changes known to be in force on or before 23 May 2024. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations. Help about Changes to Legislation

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Changes to Legislation

Revised legislation carried on this site may not be fully up to date. Changes and effects are recorded by our editorial team in lists which can be found in the ‘Changes to Legislation’ area. Where those effects have yet to be applied to the text of the legislation by the editorial team they are also listed alongside the legislation in the affected provisions. Use the ‘more’ link to open the changes and effects relevant to the provision you are viewing.

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Changes and effects yet to be applied to the whole Act associated Parts and Chapters:

Whole provisions yet to be inserted into this Act (including any effects on those provisions):

  • s. 5(3A) inserted by 2023 c. 52 s. 197(2)
  • s. 33(1)(f) word omitted by 2018 c. 14 s. 6(10)(a) (This amendment not applied to legislation.gov.uk. The word "or" is already omitted present (19.7.2018) by virtue of 2018 c. 21, ss. 11(2), 13(2))

Part IIIU.K. Functions of the Council

F117 Preliminary.E+W+S

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Textual Amendments

18 Acquisition and review of information.E+W+S

F2(1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F2(2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F2(3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F2(4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(5)After section 41H of the 1986 Act (which is inserted by section 88 below) there is inserted—

“41I Service by Authority of certain notices on Council.

Where the Authority is required by any provision of this Part to publish a notice or any other document, the Authority shall send a copy of the document to the Council.”

(6)Before section 57 of the 1989 Act (restriction on disclosure of information) there is inserted—

“56G Service by Authority of certain notices on Council.

Where the Authority is required by any provision of this Part to publish a notice or any other document, the Authority shall send a copy of the document to the Council.”

F2(7). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Textual Amendments

Commencement Information

I1S. 18 wholly in force at 20.12.2000; s. 18 not in force at Royal Assent see s. 110(2); s. 18(1)(2)(3)(4)(7) in force at 7.11.2000 by S.I. 2000/2974, art. 2, Sch.(subject to transitional provisions in arts. 3-12); s. 18(5)(6) in force at 20.12.2000 by S.I. 2000/3343, art. 2, Sch.(subject to transitional provisions in arts. 3-15)

F319 Provision of advice and information to public authorities and other persons.E+W+S

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Textual Amendments

20 Provision of information to consumers.E+W+S

F4(1). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F4(2). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F4(3). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

F4(4). . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

(5)After section 33D of the 1986 Act there is inserted—

“33DA Publication of statistical information about standards of performance.

(1)It shall be the duty of the Council to publish, in such form and manner and with such frequency as it thinks appropriate, such statistical information as it considers appropriate in relation to—

(a)the levels of performance achieved by gas suppliers and gas transporters in respect of—

(i)standards of performance prescribed or determined under sections 33A, 33AA, 33B and 33BA; and

(ii)energy efficiency obligations imposed by order under section 33BC; and

(b)complaints made by consumers about any matter relating to the activities of such suppliers or transporters and the handling of such complaints.

(2)In subsection (1)(b) “complaints” includes complaints made directly to gas suppliers and gas transporters (or anyone carrying on activities on their behalf) and complaints to the Authority or the Council.”

(6)After section 42A of the 1989 Act there is inserted—

“42AA Publication of statistical information about standards of performance.

(1)It shall be the duty of the Council to publish, in such form and manner and with such frequency as it thinks appropriate, such statistical information as it considers appropriate relating to—

(a)the levels of performance achieved by electricity suppliers and electricity distributors in respect of—

(i)standards of performance prescribed or determined under sections 39, 39A, 40 and 40A; and

(ii)energy efficiency obligations imposed by order under section 41A; and

(b)complaints made by consumers about any matter relating to the activities of such suppliers or distributors and the handling of such complaints.

(2)In subsection (1)(b) “complaints” includes complaints made directly to electricity suppliers and electricity distributors (or anyone carrying on activities on their behalf) and complaints to the Authority or the Council.”

(7)In consequence of this section, section 33C(4) and (5) of the 1986 Act and section 42(4) and (5) of the 1989 Act shall cease to have effect.

Textual Amendments

Commencement Information

I2S. 20 wholly in force at 1.10.2001; s. 20 not in force at Royal Assent see s. 110(2); s. 20(1)(2)(3)(4) in force at 7.11.2000 by S.I. 2000/2974, art. 2, Sch.(subject to transitional provisions in arts. 3-12); s. 20(5)(6) in force at 7.11.2000 for certain purposes by S.I. 2000/2974, art. 2, Sch. (subject to transitional provisions in arts. 3-12); s. 20(5)(6) in force for all remaining purposes at 1.10.2001 by S.I. 2001/3266, art. 2, Sch. (subject to transitional provisions in arts. 3-20)

F521 Power to publish advice and information about consumer matters.E+W+S

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Textual Amendments

F522 Complaints.E+W+S

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Textual Amendments

F523Investigations.E+W+S

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Textual Amendments

F524 Provision of information to Council.E+W+S

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Textual Amendments

F525 Publication of notice of reasons.E+W+S

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Textual Amendments

F526 Provision of information by Council to Authority.E+W+S

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Textual Amendments

F527 Sections 24 to 26: supplementary.E+W+S

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Textual Amendments

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