Higher Education Act 2004 (c. 8)

SCHEDULES

SCHEDULE 2 E+W Conditions to be met by student complaints scheme

Review of complaint E+W

5 (1) Condition D is that the scheme requires a reviewer— E+W

(a) to make a decision as to the extent to which a qualifying complaint is justified; and

(b) to make that decision as soon as reasonably practicable.

(2) A scheme does not fail to meet condition D only because it contains provision that a reviewer may dismiss a qualifying complaint without consideration of the merits if the reviewer considers the complaint to be frivolous or vexatious.

Commencement Information

I1 Sch. 2 para. 5 in force for E. at 1.11.2004 by S.I. 2004/2781, art. 2

I2 Sch. 2 para. 5 in force for W. at 1.12.2004 by S.I. 2004/3144, Sch. Pt. 1