Review of complaint
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adran has no associated
Nodiadau Esboniadol
5(1)Condition D is that the scheme requires a reviewer—
(a)to make a decision as to the extent to which a qualifying complaint is justified; and
(b)to make that decision as soon as reasonably practicable.
(2)A scheme does not fail to meet condition D only because it contains provision that a reviewer may dismiss a qualifying complaint without consideration of the merits if the reviewer considers the complaint to be frivolous or vexatious.