Consumers, Estate Agents and Redress Act 2007 (c. 17)

Part 1 U.K. The National Consumer Council

Yn ddilys o 01/10/2008

Powers of investigation U.K.

11 General powers of investigation U.K.

(1) The Council may investigate—

(a) a complaint made by or on behalf of a consumer which appears to the Council to raise one or more issues of general relevance;

(b) any matter which appears to the Council to be, or to be related to, a problem which affects or may affect consumers generally or consumers of a particular description.

(2) For this purpose, a complaint raises an issue of general relevance if it raises—

(a) a novel issue which affects or may affect consumers generally or consumers of a particular description, or

(b) any other issue which has or may have an important effect on consumers generally or consumers of a particular description.