Consumers, Estate Agents and Redress Act 2007

Changes over time for: Section 29

Alternative versions:

Changes to legislation:

Consumers, Estate Agents and Redress Act 2007, Section 29 is up to date with all changes known to be in force on or before 21 February 2025. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations.

Changes to Legislation

Revised legislation carried on this site may not be fully up to date. Changes and effects are recorded by our editorial team in lists which can be found in the ‘Changes to Legislation’ area. Where those effects have yet to be applied to the text of the legislation by the editorial team they are also listed alongside the legislation in the affected provisions. Use the ‘more’ link to open the changes and effects relevant to the provision you are viewing.

View outstanding changes

Changes and effects yet to be applied to Section 29:

s. 42(4)(c) words substituted by 2023 c. 52 Sch. 17 para. 16(a)
s. 42(4)(c) words substituted by 2023 c. 52 Sch. 17 para. 16(b)

Changes and effects yet to be applied to the whole Act associated Parts and Chapters:

Whole provisions yet to be inserted into this Act (including any effects on those provisions):

s. 42(4)(c) words substituted by 2023 c. 52 Sch. 17 para. 16(a)
s. 42(4)(c) words substituted by 2023 c. 52 Sch. 17 para. 16(b)

29 Disclosure of informationU.K.

This adran has no associated Nodiadau Esboniadol

(1) In Schedule 14 to the Enterprise Act 2002 (c. 40) (restrictions on disclosure: list of enactments under or by virtue of which information is obtained), at the appropriate place in the list insert— “ Consumers, Estate Agents and Redress Act 2007. ”

(2) In Schedule 15 to that Act (enactments in relation to which disclosure may be made), at the appropriate place in the list insert— “ Consumers, Estate Agents and Redress Act 2007. ”

(3)For the purposes of Part 9 of the Enterprise Act 2002 (c. 40) (information) the following information is to be regarded as “specified information” within the meaning of that Part—

(a) information obtained by [F1Citizens Advice[F2, Citizens Advice Scotland or Consumer Scotland]] under or by virtue of Part 1 of the the Gas Act 1986 (c. 44), Part 1 of the Electricity Act 1989 (c. 29) [F3, the Utilities Act 2000 (c. 27) or Part 8 of the Energy Act 2023 (c. 52)];

(b)information obtained by [F4the consumer advocacy bodies] under or by virtue of [F5the Postal Services Act 2011].

[F6(3A)Citizens Advice and Citizens Advice Scotland are to be treated as public authorities for the purposes of section 238(1) of the Enterprise Act 2002 only so far as regards functions conferred on the body in question under or by virtue of—

(a)the enactments mentioned in subsection (3), or

(b)this Act.

(3B) If and so far as a relevant function is exercisable by Citizens Advice[F7, Citizens Advice Scotland or Consumer Scotland] it is to be regarded as a function of that body under this Act for the purpose of enabling that body to receive information under section 241(3) of the Enterprise Act 2002 (disclosure to facilitate the exercise of another person’s function).

(3C)“Relevant function” means[F8, in relation to Citizens Advice or Citizens Advice Scotland,] a function that—

(a)is not conferred by or under an enactment, and

(b) corresponds to a function conferred on the GCCNI under section 8, 9, 10, 11 or 19, disregarding for these purposes the limitations relating to postal services in Northern Ireland in sections 1(4) and 11(1). ]

[F9and, in relation to Consumer Scotland, a function conferred under section 3, 4 or 5 of the Consumer Scotland Act 2020 (asp 11).]

(4)Part 9 of the Enterprise Act 2002 (which among other things restricts the disclosure of certain information) does not limit the information which may be—

(a) made available by [F10the GCCNI] under section 8 or 10,

(b) included in, or made public as part of, a report of [F11the GCCNI] under any provision of this Part,

[F14(ca) published or made available by [F15Citizens Advice or [F16Consumer Scotland]] under [F17 subsection (7) or (8)] of section 19A,

(cb) published by [F18Citizens Advice[F19, Citizens Advice Scotland or Consumer Scotland]] under section 24(8),]

(d)published by an authorised person under section 27(7),

(e)published by [F20a consumer advocacy body] under section 45, or

(f) published by [F21Citizens Advice or Citizens Advice Scotland] under section 33DA of the Gas Act 1986 or section 42AA of the Electricity Act 1989.

(5)Before disclosing any specified information by virtue of subsection (4) (other than by publishing it as mentioned in subsection (4)(e) or (f)),[F22the consumer advocacy body in question or the] authorised person must consult—

(a)if the information relates to the affairs of an individual, that individual, and

(b)if the information relates to the business of an undertaking, the person for the time being carrying on the business.

(6)Before disclosing any specified information by virtue of subsection (4) (other than by publishing it as mentioned in subsection (4)(e) or (f)), [F23the consumer advocacy body in question or the] authorised person must also have regard to the considerations set out in subsections (2) to (4) of section 244 of the Enterprise Act 2002.

For this purpose, references to “the authority” in those subsections are to be read as references to [F23the consumer advocacy body in question or the] the authorised person, as appropriate.

(7)In this section—

“ authorised person ” has the same meaning as in section 27;
“ specified information ” has the meaning given by section 238(1) of the Enterprise Act 2002.

Textual Amendments

F1Words in s. 29(3)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(a)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

F2Words in s. 29(3)(a) substituted (13.1.2022) by The Consumer Scotland Act 2020 (Consequential Provisions and Modifications) Order 2022 (S.I. 2022/34), art. 1(1), Sch. para. 7(11)(a) (with art. 5)

F3Words in s. 29(3)(a) substituted (1.10.2024) by The Energy Act 2023 (Consequential Amendments) Regulations 2024 (S.I. 2024/706), regs. 1(1), 20(3); S.I. 2024/957, reg. 2(a)

F4Words in s. 29(3)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(a)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

F5 Words in s. 29(3)(b) substituted (1.10.2011) by Postal Services Act 2011 (c. 5) , s. 93(2) (3) , Sch. 12 para. 181 ; S.I. 2011/2329 , art. 3

F6S. 29 inserted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(b) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

F7Words in s. 29(3B) substituted (13.1.2022) by The Consumer Scotland Act 2020 (Consequential Provisions and Modifications) Order 2022 (S.I. 2022/34), art. 1(1), Sch. para. 7(11)(b) (with art. 5)

F8Words in s. 29(3C) inserted (13.1.2022) by The Consumer Scotland Act 2020 (Consequential Provisions and Modifications) Order 2022 (S.I. 2022/34), art. 1(1), Sch. para. 7(11)(c)(i) (with art. 5)

F9Words in s. 29(3C) inserted (13.1.2022) by The Consumer Scotland Act 2020 (Consequential Provisions and Modifications) Order 2022 (S.I. 2022/34), art. 1(1), Sch. para. 7(11)(c)(ii) (with art. 5)

F10Words in s. 29(4)(a) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(i) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)

F11Words in s. 29(4)(b) substituted (1.4.2014) by The Public Bodies (Abolition of the National Consumer Council and Transfer of the Office of Fair Trading's Functions in relation to Estate Agents etc) Order 2014 (S.I. 2014/631), art. 1(3), Sch. 1 para. 12(32)(c)(ii) (with Sch. 1 para. 28, Sch. 2 paras. 13-15)