Chwilio Deddfwriaeth

Chwiliad Uwch

Housing and Regeneration Act 2008

Status:

Dyma’r fersiwn wreiddiol (fel y’i gwnaed yn wreiddiol).

215Use of intervention powers
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(1)The regulator shall publish—

(a)guidance about complaints to the regulator about the performance of registered providers, and

(b)guidance about how it uses and intends to use powers under this Chapter and Chapter 7.

(2)Guidance under subsection (1)(a) must, in particular, specify—

(a)the procedure to be followed in making a complaint,

(b)the criteria used by the regulator in deciding whether to investigate a complaint, and

(c)periods within which the regulator aims to inform complainants of the result of complaints.

(3)The regulator shall have regard to guidance under this section.

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