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SCHEDULE 3E+WOTHER CONTRACTUAL TERMS

PART 2E+WPROVISION OF SERVICES

Telephone servicesE+W

14.—(1) The contractor shall not be a party to any contract or other arrangement under which the number for telephone services to be used by—

(a)patients to contact the practice for any purpose related to the agreement; or

(b)any other person to contact the practice in relation to services provided as part of the health service,

starts with the digits 087, 090 or 091 or consists of a personal number, unless the service is provided free to the caller.

(2) In this paragraph, “personal number” means a telephone number which starts with the number 070 followed by a further 8 digits.