The National Health Service (Personal Dental Services Agreements) Regulations 2005

[F1Friends and Family TestE+W

This adran has no associated Memorandwm Esboniadol

5A.(1) The contractor must give all patients who use the contractor's practice the opportunity to provide feedback about the service received from the practice through the Friends and Family Test.

(2) The contractor must—

(a)report the results of completed Friends and Family Tests to [F2NHS England]; and

(b)publish the results of such completed tests,

in the manner approved by [F2NHS England].

(3) In this paragraph, “Friends and Family Test” means the arrangements that the contractor is required by [F2NHS England] to implement to enable its patients to provide anonymous feedback about the patient experience at the contractor’s practice.]