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The Timeshare, Holiday Products, Resale and Exchange Contracts Regulations 2010

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12.—(1) Before entering into a regulated contract, the trader must—

(a)give the consumer the key information in relation to the contract, and

(b)ensure that the information meets the requirements of this regulation.

(2) The trader must comply with paragraph (1) in good time before entering into the contract.

(3) The “key information” in relation to a contract means—

(a)the information required by Part 1 of the standard information form (see regulation 13(2)),

(b)the information set out in Part 2 of that form, and

(c)any additional information required by Part 3 of that form.

(4) The information must be—

(a)clear, comprehensible and accurate, and

(b)sufficient to enable the consumer to make an informed decision about whether or not to enter into the contract.

(5) The information must be provided—

(a)in the standard information form, completed in accordance with regulation 13(1),

(b)in writing,

(c)free of charge, and

(d)in a manner which is easily accessible to the consumer.

(6) If the consumer is resident in, or a national of, an EEA State, the information must be provided in a language which is an official language of an EEA State and which is—

(a)the language, or one of the languages, of the EEA State in which the consumer is resident, or

(b)the language, or one of the languages, of the EEA State of which the consumer is a national.

(7) If there are two or more languages in which the information could be provided under paragraph (6), the trader must give the consumer the opportunity to nominate one of them and—

(a)where the consumer does make a nomination, the information must be provided in the nominated language;

(b)where the consumer does not make any nomination, the information may be provided in any one of those languages.

(8) A trader who contravenes paragraph (5) of this regulation commits an offence.

Yn ôl i’r brig

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