The Civil Aviation (Air Travel Organisers' Licensing) Regulations 2012

PART 1 U.K. GENERAL

Citation and commencement U.K.

1.—(1) These Regulations may be cited as the Civil Aviation (Air Travel Organisers' Licensing) Regulations 2012.

(2) F1 ... These Regulations come into force on 30th April 2012.

F2 (3) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .

Textual Amendments

F1 Words in reg. 1(2) omitted (1.7.2018) by virtue of The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 3(1)(a)

F2 Reg. 1(3) omitted (1.7.2018) by virtue of The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 3(1)(b)

Review U.K.

2.—(1) The Secretary of State must from time to time—

(a) carry out a review of these Regulations,

(b) set out the conclusions of the review in a report, and

(c) publish the report.

(2) In carrying out the review the Secretary of State must, so far as is reasonable, have regard to how [F3 Directive (EU) 2015/2302 of the European Parliament and of the Council of 25 November 2015 on package travel and linked travel arrangements, amending Regulation (EC) No 2006/2004 and Directive 2011/83/EU of the European Parliament and of the Council and repealing Council Directive 90/314/EEC] is implemented in other member States.

(3) The report must in particular—

(a) set out the objectives intended to be achieved by the regulatory system established by these Regulations,

(b) assess the extent to which those objectives are achieved, and

(c) assess whether those objectives remain appropriate and, if so, the extent to which they could be achieved with a system that imposes less regulation.

(4) The first report under this regulation must be published before the end of the period of five years beginning with the day on which these Regulations F4 ... come into force.

(5) Reports under this regulation are afterwards to be published at intervals not exceeding five years.

Textual Amendments

F3 Words in reg. 2(2) substituted (1.7.2018) by The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 4(1)

F4 Words in reg. 2(4) omitted (1.7.2018) by virtue of The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 4(2)

Revocation of Regulations U.K.

3.  The Regulations specified in the Schedule are revoked.

Interpretation U.K.

4.—(1) In these Regulations—

“the Act” means the Civil Aviation Act 1982;

“accountable person” means a director of the company, sole trader or partner in a partnership with authority to ensure that the ATOL holder complies with the terms and conditions of its ATOL, these Regulations and the Civil Aviation (Contributions to the Air Travel Trust) Regulations 2007 M1 ;

“accredited body” means a body accredited as an accredited body pursuant to regulation 33 and “accreditation” is to be construed accordingly;

“accredited body standard terms” means the schedule of standard terms for an accredited body published by the CAA under regulation 48(1);

“agency worker” has the meaning specified in regulation 3 of the Agency Workers Regulations 2010 M2 ;

“agent for an ATOL holder” has the meaning specified in regulation 12;

“airline ticket agent” has the meaning specified in regulation 13(1);

“ATOL” means an air travel organiser's licence granted by the CAA under these Regulations;

“ATOL Certificate” means a document which complies with the requirements published in accordance with regulation 19;

“ATOL holder” means a person who holds an ATOL;

“ATOL number” means the number provided for an ATOL by the CAA under regulation 31(6);

“ATOL standard terms” means the schedule of standard terms for an ATOL published by the CAA under regulation 40(1);

“confirmed ticket” means a document or information which gives to every person specified in the document or information access to the flight specified in the document or information without the need for any further payment;

“consumer” [F5 includes a traveller and] means an individual who—

(a)

makes use of flight accommodation for travel in person or provides it to another person who uses that flight accommodation for travel in person;

(b)

intends to make use of flight accommodation for travel in person or intends to provide it to another person to use that flight accommodation for travel in person; or

(c)

makes use of flight accommodation for travel in person which has been provided to them by a person who is a consumer by reason of sub-paragraph (a);

but is not a person who procures flight accommodation in the course of business while acting as the agent of another person who uses that flight accommodation for travel in person;

“director” has the meaning specified in section 250 of the Companies Act 2006 M3 ;

“electronic communication” means a communication transmitted (whether from one person to another, from one device to another or from a person to a device or vice versa)—

(a)

by means of an electronic communications network (within the meaning set out in section 32(1) of the Communications Act 2003 M4 ); or

(b)

by other means while in an electronic form;

“employee of the ATOL holder” means an individual who has entered into or works under a contract of service or apprenticeship with the ATOL holder, whether express or implied, and (if it is express) whether oral or in writing;

“failure of an ATOL holder” has the meaning specified in regulation 23;

“flight accommodation” means accommodation for the carriage of persons on flights in any part of the world;

“Flight-Only provider” means a person who as a principal or agent makes available flight accommodation only;

F6 ...

“insolvency” of a person occurs where any of the following steps, or an equivalent step, has been taken by or against the person under the law of a court having jurisdiction over the person's affairs—

(a)

bankruptcy or insolvency is adjudicated against the person;

(b)

the court approves a compromise, composition or similar arrangement of the person's debts on the basis of a receiving order;

(c)

the person makes a valid assignment, composition or similar arrangement for the benefit of all its creditors;

(d)

the court orders the winding-up or liquidation of the person's affairs;

(e)

an effective resolution is passed for the voluntary winding-up or liquidation of the person;

(f)

a compromise, composition or similar arrangement of the person's debts is made binding on the person and substantially all of its creditors; or

(g)

a receiver, trustee, liquidator, administrator or similar person is appointed on behalf of the creditors of the person;

“Member” means a person appointed by the Secretary of State under section 2 of the Act to be a member of the CAA;

“Official Record” means a document of that name published on the website of the CAA;

[F7 “organiser”, in relation to a package means—

(a)

a trader who combines and sells, or offers for sale, packages, either directly or through another trader or together with another trader; or

(b)

the trader who transmits the traveller’s data to another trader in accordance with regulation 4A(1)(b)(v);]

[F8 “package” has the meaning specified in regulation 4A;]

[F7 “Package Travel Regulations” means the Package Travel and Linked Travel Arrangements Regulations 2018;]

[F7 “retailer” means a trader other than the organiser who sells or offers for sale packages combined by an organiser;]

“schedule of agency terms” means the schedule of terms to be included in a written agency agreement published by the CAA under regulation 22(1);

“specified method” has the meaning specified in regulation 18;

“temporary work agency” has the meaning specified in regulation 4 of the Agency Workers Regulations 2010;

[F7 “trader”, in relation to a package, means any person who is acting, including through any other person acting in their name or on their behalf, for purposes relating to their trade, business, craft or profession in relation to contracts covered by the Package Travel Regulations, whether acting in the capacity of organiser, retailer, trader facilitating a linked travel arrangement or as a travel service provider;]

[F7 “travel service” means—

(a)

the carriage of passengers;

(b)

the provision of accommodation which is not intrinsically part of the carriage of passengers and is not for residential purposes;

(c)

the rental of—

(i)

cars;

(ii)

other motor vehicles within the meaning of [F9 Article 3(16) of Regulation (EU) 2018/858 of the European Parliament and of the Council of 30 May 2018 on the approval and market surveillance of motor vehicles and their trailers, and of systems, components and separate technical units intended for such vehicles;] or

(iii)

[F10 motorcycles requiring a Category A driving licence in accordance with Part 1 of Schedule 2 to the Motor Vehicles (Driving Licences) Regulations 1999;]

(d)

any other tourist service not intrinsically part of a travel service within the meaning of paragraph (a), (b), or (c);]

[F7 “traveller” means any individual who is seeking to conclude a contract, or is entitled to travel on the basis of a contract concluded, within the scope of the Package Travel Regulations;] and

“worker for an ATOL holder” means an individual who is—

(a)

an officer of a company holding an ATOL;

(b)

a partner of a partnership holding an ATOL;

(c)

a member of a limited liability partnership holding an ATOL;

(d)

an employee of the ATOL holder; or

(e)

an agency worker supplied by a temporary work agency to work temporarily for and under the supervision and direction of the ATOL holder.

(2) A reference in these Regulations to a document or any other thing in writing includes that document or thing in electronic form.

(3) The periods of time specified in regulations 7(6), F11 ... 36, 40(3), 44, 48(3), 53(2), 57(1), 57(3), 68(3) F12 ... as a number of days are exclusive of the first day and inclusive of the last day, unless the last day falls on a Saturday, Sunday, Christmas Day, Good Friday or a bank holiday under the Banking and Financial Dealings Act 1971 M5 in any part of the United Kingdom, in which case the period of time is exclusive of that day also.

Textual Amendments

F5 Words in reg. 4(1) inserted (1.7.2018) by The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 5(1)(a)

F6 Words in reg. 4(1) omitted (1.7.2018) by virtue of The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 5(1)(d)

F7 Words in reg. 4(1) inserted (1.7.2018) by The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 5(1)(c)

F8 Words in reg. 4(1) substituted (1.7.2018) by The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 5(1)(b)

F9 Words in reg. 4(1) substituted (1.9.2020) by The Road Vehicles (Approval) Regulations 2020 (S.I. 2020/818), reg. 1(b), Sch. 6 para. 27(2) (with Sch. 4 paras. 16, 17)

F10 Words in reg. 4(1) substituted (31.12.2020) by S.I. 2019/278, reg. 6(2) (as amended by The Road Vehicles (Approval) Regulations 2020 (S.I. 2020/818), reg. 1(b), Sch. 6 para. 37(2) (with Sch. 4 paras. 16, 17)); 2020 c. 1, Sch. 5 para. 1(1)

F11 Words in reg. 4(3) omitted (29.4.2012) by virtue of The Civil Aviation (Air Travel Organisers’ Licensing) (Amendment) Regulations 2012 (S.I. 2012/1134), regs. 1, 2(a)

F12 Words in reg. 4(3) omitted (1.7.2018) by virtue of The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 5(2)

Marginal Citations

M1 S.I. 2007/2999.

M2 S.I. 2010/93. Regulation 3 has been amended by regulation 2(1) and (2) of the Agency Workers (Amendment) Regulations 2011 (S.I. 2011/1941).

M3 2006 c.46.

M4 2003 c.21. Section 32(1) has been amended by regulation 2(1) and paragraph 9 of Schedule 1 of the Electronic Communications and Wireless Telegraphy Regulations 2011 (S.I. 2011/1210).

M5 1971 c.80.

[F13 Definition of package U.K.

4A.— (1) In these Regulations, subject to paragraph (2), a “package” means a combination of at least two different types of travel service for the purpose of the same trip or holiday, if—

(a) those services are combined by one trader, including at the request of, or in accordance with, the selection of the traveller, before a single contract on all services is concluded; or

(b) those services are—

(i) purchased from a single point of sale and those services have been selected before the traveller agrees to pay,

(ii) offered, sold or charged at an inclusive or total price,

(iii) advertised or sold under the term “package” or under a similar term,

(iv) combined after the conclusion of a contract by which the trader entitles the traveller to choose among a selection of different types of travel services, or

(v) purchased from separate traders through linked online booking processes where—

(aa) the traveller’s name, payment details and e-mail address are transmitted from the trader with whom the first contract is concluded to another trader or traders; and

(bb) a contract with the latter trader or traders is concluded at the latest 24 hours after the confirmation of the booking of the first travel service,

irrespective of whether the traveller concludes separate contracts with individual travel service providers.

(2) A combination of travel services where not more than one type of travel service as referred to in sub-paragraphs (a), (b) or (c) of the definition of “travel service”, in regulation 4(1), (“the principal travel service”) is combined with one or more tourist services referred to in sub-paragraph (d) of that definition is not a package if the latter services—

(a) do not account for a significant proportion of the value of the combination and are not advertised as, and do not otherwise represent, an essential feature of the combination; or

(b) are selected and purchased after the performance of the principal travel service has started.

(3) In this regulation—

“point of sale” means—

(a)

any retail premises, whether movable or immovable;

(b)

a retail website or similar online sales facility, including where retail websites or online sales facilities are presented to travellers as a single facility; or

(c)

a telephone service.

Textual Amendments

F13 Regs. 4A, 4B inserted (1.7.2018) by The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 6

Procuring flight accommodation and facilitating its availability U.K.

4B.   These Regulations (other than regulations 9 and 16) apply to—

(a) the procuring of flight accommodation on behalf of a consumer in circumstances where regulation 9A(1) applies; and

(b) facilitating the making available of flight accommodation by another person in circumstances where regulation 9B(1) applies;

as they apply to the activity of making available flight accommodation and references to making available flight accommodation, and similar expressions, in these Regulations (other than in regulations 9 and 16) are to be read as including these activities.]

Textual Amendments

F13 Regs. 4A, 4B inserted (1.7.2018) by The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 6

Requirements for service of documents U.K.

5.—(1) Subject to paragraph (2), a notice or other document required to be served under these Regulations must be served in accordance with regulation 6 or 7.

(2) Anything which is required to be served on the CAA under these Regulations may be served electronically by sending it to an e-mail address which the CAA has published for the purpose.

(3) A document is served on a person under regulation 6 if served on, in the case of—

(a) an individual, that person;

(b) a body corporate, a director, secretary, chief executive, treasurer, manager or other officer of the company;

(c) a limited liability partnership, any designated member as defined by section 18 of the Limited Liability Partnerships Act 2000 M6 ;

(d) a partnership, a partner or any person having control or management of the business;

(e) an unincorporated body or association, the proprietor or a person concerned in the management or control of the body or association.

Marginal Citations

M6 2000 c.12. Section 18 cross-refers to section 8 of the Limited Liability Partnerships Act 2000 and section 8 has been amended by regulation 85 of The Limited Liability Partnerships (Application of Companies Act 2006) Regulations 2009 (S.I. 2009/1804).

Service by post etc U.K.

6.—(1) A notice or other document is served on a person in accordance with this regulation if it is set out in writing and —

(a) delivered to that person;

(b) left at the person's proper address;

(c) sent by post to that address; or

(d) sent to the person at that address by fax or other similar means which produce a document containing a text of the communication, in which event the document is regarded as served when it is received.

(2) In paragraph (1), “proper address” means in the case of—

(a) an individual, that person's usual or last known place of business, employment, or residence;

(b) a body corporate, its principal or registered office or its principal place of business;

(c) a limited liability partnership, the address of its principal or registered office; or

(d) a partnership or an unincorporated body or association, its principal office or principal place of business.

Electronic service by the CAA U.K.

7.—(1) A notice or other document required to be served by the CAA is served in accordance with this regulation if—

(a) an address for service using electronic communication has been given by that person and not withdrawn in accordance with paragraph (5);

(b) that person has agreed to accept service by electronic communication of documents in a certain form and has not withdrawn that agreement in accordance with paragraph (5); and

(c) electronic communication is used to send the notice or other document in that form to that person at that address.

(2) A document given to or served on a person in accordance with paragraph (1) must be in a form sufficiently permanent to be used for subsequent reference.

(3) If a document is given to or served on a person in accordance with paragraph (1), the document is deemed to have been given to or served on that person at the time at which the electronic communication is transmitted unless—

(a) the contrary is proved; or

(b) paragraph (4) applies.

(4) If the time at which an electronic communication is transmitted to a person is a time at which that person's principal place of business in the country in which the addressee is situated is not normally open for business, the document is deemed to have been given or served on that person on the next day on which that person's principal place of business in the country in which the addressee is situated is normally open for business.

(5) A person who has supplied an address for service using electronic communication and has agreed to accept service of documents in a certain form in accordance with paragraph (1)(b) may give notice withdrawing that address or that agreement or both.

(6) A withdrawal under paragraph (5) takes effect on the later of—

(a) the date specified by the person in the notice; and

(b) the date which is 14 days after the date on which the notice is given.

(7) This regulation does not apply to any document the service of which is provided for by the rules of the court.

Manner of publication by the CAA U.K.

8.—(1) Any notice or other matter required by these Regulations to be published [F14 must be] published by the CAA in its Official Record.

(2) Where the CAA is required to publish any information or document, including its Official Record, it may do so electronically or otherwise.

(3) Any notice that is required to be published for a particular period and is published for a part, but not all, of the period is deemed to have been published for the whole of the relevant period if the failure to publish that notice throughout that period is wholly attributable to circumstances which it would not be reasonable to have expected the CAA to prevent or avoid.

Textual Amendments

F14 Words in reg. 8(1) substituted (1.7.2018) by The Civil Aviation (Air Travel Organisers' Licensing) (Amendment) Regulations 2018 (S.I. 2018/670), regs. 1, 7