The Energy Bill Relief Scheme Pass-through Requirement (Heat Suppliers) (England and Wales and Scotland) Regulations 2022

Provision of billing information to end users

7.—(1) This regulation applies to—

(a) any bill issued to an end user for the supply of heating or hot water in respect of a period for which the intermediary has been provided a scheme benefit; and

(b) any billing information (as defined in regulation 2 of the Metering and Billing Regulations) provided with that bill.

(2) The requirements in regulation 9 of the Metering and Billing Regulations apply in respect of the bill and billing information, subject to the following modifications.

(3) That regulation is to be read as if—

(a) a reference to a final customer is a reference to an end user;

(b) a reference to a heat supplier is a reference to an intermediary;

(c) paragraph (1) requires bills to be issued to every end user, whether or not meters or heat cost allocators are installed;

(d) where meters or heat cost allocators are not installed, subparagraphs (a) and (b) of paragraph (1) are omitted;

(e) paragraphs (2) and (3) are omitted;

(f) where meters or heat cost allocators are not installed, paragraph (4) provides that a bill may be based on an estimate of consumption;

(g) in paragraph (7)—

(i) after subparagraph (b) there is inserted—

“(ba) provide clear information about how the pass-through amount has been calculated, how the intermediary has determined that the pass-through amount is just and reasonable, and must state the final reduction amount;”; and

(ii) after subparagraph (c) there is inserted—

“(ca) the information contained in the bill must include the amount the intermediary paid for the energy in respect of which the scheme benefit was provided and the amount charged to the end user.”.

(4) For the purposes of this regulation, Schedule 2 to the Metering and Billing Regulations applies, but is to be read as if paragraph 6 is omitted.