The Social Housing Ombudsman (Wales) Regulations 2005

Interpretation

2.  In these Regulations —

“action” (“camau”) includes a failure to act (and related expressions must be construed accordingly);

“complainant” (“achwynydd”) means a person who claims to have sustained injustice or hardship as a result of a matter which SHOW is entitled to investigate under these Regulations other than a social landlord acting in its capacity as such;

“SHOW” (“OTCC”) means the Social Housing Ombudsman for Wales(1);

“relevant action” (“camau perthnasol”) means action taken by the social landlord in its capacity as social landlord;

“relevant service” (“gwasanaeth perthnasol”) means any service which it is the social landlord’s function to provide in its capacity as social landlord; and

“social landlord” (“landlord cymdeithasol”) has the same meaning as “Social landlord in Wales” as defined by section 51C(1) of the Housing Act 1996(2).

(1)

See section 51A (Social Housing Ombudsman for Wales) of the Housing Act 1996 (c. 52) — the person who is the Local Commissioner for Wales will also be the Social Housing Ombudsman for Wales.

(2)

1996 c. 52. See section 51C(1)