Modifications etc. (not altering text)
C1Part III: definition of "consumer" applied (01.12.1991) by Water Resources Act 1991 (c. 57, SIF 130), ss. 176(7), 225(2).
C2Part III: definition of "water fittings" applied (01.12.1991) by Statutory Water Companies Act 1991 (c. 58, SIF 130), ss. 15(1), 17(2).
(1)Each water undertaker shall, in such form and manner and with such frequency as the Director may direct, take steps to inform its customers of—
(a)the standards of overall performance established under section 38(1)(b) above which are applicable to that undertaker; and
(b)that undertaker’s level of performance as respects each of those standards.
(2)In giving any such direction, the Director shall not specify a frequency of less than once in every period of twelve months.
(3)The duty of a water undertaker to comply with this section shall be enforceable by the Director under section 18 above.]
Textual Amendments
F1S. 39A inserted (1.7.1992) by Competition and Service (Utilities) Act 1992 (c. 43), s. 28; Competition and Service (Utilities) Act. 1992 (Commencement No. 1) Order 1992, art. 3, Sch. Pt.I