Directive 2002/65/EC of the European Parliament and of the Council of 23 September 2002 concerning the distance marketing of consumer financial services and amending Council Directive 90/619/EEC and Directives 97/7/EC and 98/27/EC (c. 65)

Article 8 U.K. Payment by card

Member States shall ensure that appropriate measures exist to allow a consumer:

• to request cancellation of a payment where fraudulent use has been made of his payment card in connection with distance contracts,

• in the event of such fraudulent use, to be re-credited with the sum paid or have them returned.