Directive 2002/65/EC of the European Parliament and of the CouncilShow full title

1. Introductory Text

2. Article 1. Object and scope

3. Article 2. Definitions

4. Article 3. Information to the consumer prior to the conclusion of the distance contract

5. Article 4. Additional information requirements

6. Article 5. Communication of the contractual terms and conditions and of the prior information

7. Article 6. Right of withdrawal

8. Article 7. Payment of the service provided before withdrawal

9. Article 8. Payment by card

10. Article 9. Given the prohibition of inertia selling practices laid down in...

11. Article 10. Unsolicited communications

12. Article 11. Sanctions

13. Article 12. Imperative nature of this Directive's provisions

14. Article 13. Judicial and administrative redress

15. Article 14. Out-of-court redress

16. Article 15. Burden of proof

17. Article 16. Transitional measures

18. Article 17. Directive 90/619/EC

19. Article 18. Directive 97/7/EC

20. Article 19. Directive 98/27/EC

21. Article 20. Review

22. Article 21. Transposition

23. Article 22. Entry into force

24. Article 23. Addressees