passenger versus freight services;
trains carrying dangerous goods versus other freight trains;
domestic versus international services;
combined transport versus direct trains;
urban or regional versus interurban passenger services;
block trains versus single wagon load trains;
regular versus occasional train services.
In order to achieve an agreed level of performance and not to endanger the economic viability of a service, the infrastructure manager shall agree with applicants the main parameters of the performance scheme, in particular the value of delays, the thresholds for payments due under the performance scheme relative both to individual train runs and to all train runs of a railway undertaking in a given period of time;
The infrastructure manager shall communicate to the railway undertakings the working timetable, on the basis of which delays will be calculated, at least five days before the train run. The infrastructure manager may apply a shorter notice period in case of force majeure or late alterations of the working timetable;
All delays shall be attributable to one of the following delay classes and sub-classes:
Operation/planning management attributable to the infrastructure manager
Timetable compilation
Formation of train
Mistakes in operations procedure
Wrong application of priority rules
Staff
Other causes
Infrastructure installations attributable to the infrastructure manager
Signalling installations
Signalling installations at level crossings
Telecommunications installations
Power supply equipment
Track
Structures
Staff
Other causes
Civil engineering causes attributable to the infrastructure manager
Planned construction work
Irregularities in execution of construction work
Speed restriction due to defective track
Other causes
Causes attributable to other infrastructure managers
Caused by previous infrastructure manager
Caused by next infrastructure manager
Commercial causes attributable to the railway undertaking
Exceeding the stop time
Request of the railway undertaking
Loading operations
Loading irregularities
Commercial preparation of train
Staff
Other causes
Rolling stock attributable to the railway undertaking
Roster planning/rerostering
Formation of train by railway undertaking
Problems affecting coaches (passenger transport)
Problems affecting wagons (freight transport)
Problems affecting cars, locomotives and rail cars
Staff
Other causes
Causes attributable to other railway undertakings
Caused by next railway undertaking
Caused by previous railway undertaking
External causes attributable to neither infrastructure manager nor railway undertaking
Strike
Administrative formalities
Outside influence
Effects of weather and natural causes
Delay due to external reasons on the next network
Other causes
Secondary causes attributable to neither infrastructure manager nor railway undertaking
Dangerous incidents, accidents and hazards
Track occupation caused by the lateness of the same train
Track occupation caused by the lateness of another train
Turn-around
Connection
Further investigation needed;
Wherever possible, delays shall be attributed to a single organisation, considering both the responsibility for causing the disruption and the ability to re-establish normal traffic conditions;
The calculation of payments shall take into account the average delay of train services of similar punctuality requirements;
The infrastructure manager shall, as soon as possible, communicate to the railway undertakings a calculation of payments due under the performance scheme. This calculation shall encompass all delayed train runs within a period of at most one month;
Without prejudice to the existing appeal procedures and to the provisions of Article 56, in the case of disputes relating to the performance scheme, a dispute resolution system shall be made available in order to settle such matters promptly. This dispute resolution system shall be impartial towards the parties involved. If this system is applied, a decision shall be reached within a time limit of 10 working days;
Once a year, the infrastructure manager shall publish the annual average level of performance achieved by the railway undertakings on the basis of the main parameters agreed in the performance scheme.