PART I FRAMEWORK (GENERAL RULES FOR THE ORGANISATION OF THE SECTOR)
TITLE II INSTITUTIONAL SET-UP AND GOVERNANCE
CHAPTER I National regulatory and other competent authorities
Article 5.National regulatory and other competent authorities
Article 6.Independence of national regulatory and other competent authorities
Article 7.Appointment and dismissal of members of national regulatory authorities
Article 8.Political independence and accountability of the national regulatory authorities
Article 9.Regulatory capacity of national regulatory authorities
Article 10.Participation of national regulatory authorities in BEREC
CHAPTER II General authorisation
Article 12.General authorisation of electronic communications networks and services
Article 13.Conditions attached to the general authorisation and to the rights of use for radio spectrum and for numbering resources, and specific obligations
Article 14.Declarations to facilitate the exercise of rights to install facilities and rights of interconnection
CHAPTER III Provision of information, surveys and consultation mechanism
TITLE IV INTERNAL MARKET PROCEDURES
CHAPTER IV Access remedies imposed on undertakings with significant market power
Article 68.Imposition, amendment or withdrawal of obligations
Article 73.Obligations of access to, and use of, specific network elements and associated facilities
Article 76.Regulatory treatment of new very high capacity network elements
Article 78.Voluntary separation by a vertically integrated undertaking
TITLE I UNIVERSAL SERVICE OBLIGATIONS
Article 103.Transparency, comparison of offers and publication of information
Article 104.Quality of service related to internet access services and publicly available interpersonal communications services
Article 109.Emergency communications and the single European emergency number
Article 111.Equivalent access and choice for end-users with disabilities
Article 113.Interoperability of car radio and consumer radio receivers and consumer digital television equipment
CRITERIA FOR THE DETERMINATION OF WHOLESALE VOICE TERMINATION RATES
The competent authority in coordination, where relevant, with the national...
2.1. Scope of the services offered and the main characteristics of...
2.2. Tariffs of the services offered, including information on communications volumes...
2.3. After-sales, maintenance and customer assistance services offered and their contact...
2.4. Standard contract conditions, including contract duration, charges due on early...
2.5. If the undertaking is a provider of number-based interpersonal communications...
2.6. Details of products and services, including any functions, practices, policies...
3. Dispute resolution mechanisms, including those developed by the undertaking.