Each Member State shall designate a central body responsible for:

1. (a)

   supplying information to the transmitting agencies;

2. (b)

   seeking solutions to any difficulties which may arise during transmission of documents for service;

3. (c)

   forwarding, in exceptional cases, at the request of a transmitting agency, a request for service to the competent receiving agency.

A federal State, a State in which several legal systems apply or a State with autonomous territorial units shall be free to designate more than one central body.