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Regulation (EC) No 810/2009 of the European Parliament and of the Council of 13 July 2009 establishing a Community Code on Visas (Visa Code)
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1.Member States’ central authorities and consulates shall provide the general public with all relevant information in relation to the application for a visa, in particular:
(a)the criteria, conditions and procedures for applying for a visa;
(b)the means of obtaining an appointment, if applicable;
(c)where the application may be submitted (competent consulate, Common Application Centre or external service provider);
(d)accredited commercial intermediaries;
(e)the fact that the stamp as provided for in Article 20 has no legal implications;
(f)the time limits for examining applications provided for in Article 23(1), (2) and (3);
(g)the third countries whose nationals or specific categories of whose nationals are subject to prior consultation or information;
(h)that negative decisions on applications must be notified to the applicant, that such decisions must state the reasons on which they are based and that applicants whose applications are refused have a right to appeal, with information regarding the procedure to be followed in the event of an appeal, including the competent authority, as well as the time limit for lodging an appeal;
(i)that mere possession of a visa does not confer an automatic right of entry and that the holders of visa are requested to present proof that they fulfil the entry conditions at the external border, as provided for in Article 5 of the Schengen Borders Code.
2.The representing and represented Member State shall inform the general public about representation arrangements as referred to in Article 8 before such arrangements enter into force.
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