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ANNEX I QUALITY OF SERVICE

Third party Network Services linked pursuant to Article 12 of Directive 2007/2/EC shall not be taken into account in the quality of service appraisal to avoid the potential deterioration due to the cascading effects.

The following quality of service criteria relating to performance, capacity and availability shall be ensured.

1.PERFORMANCE

The response time for sending the initial response to a Discovery service request shall be maximum 3 seconds in normal situation.

For a 470 Kilobytes image (e.g. 800 × 600 pixels with a colour depth of 8 bits), the response time for sending the initial response to a Get Map Request to a view service shall be maximum 5 seconds in normal situation.

Normal situation represents periods out of peak load. It is set at 90 % of the time.

2.CAPACITY

The minimum number of served simultaneous requests to a discovery service according to the performance quality of service shall be 30 per second.

The minimum number of served simultaneous service requests to a view service according to the performance quality of service shall be 20 per second.

3.AVAILABILITY

The probability of a Network Service to be available shall be 99 % of the time.