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Commission Regulation (EU) No 1178/2011 of 3 November 2011 laying down technical requirements and administrative procedures related to civil aviation aircrew pursuant to Regulation (EC) No 216/2008 of the European Parliament and of the Council (Text with EEA relevance)
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Textual Amendments
For the purpose of this Part, the competent authority shall be the authority designated by the Member State where a person applies for the issue of a cabin crew attestation.
This Part establishes the requirements for the issue of cabin crew attestations and the conditions for their validity and use by their holders.
The application for a cabin crew attestation shall be made in a form and manner established by the competent authority.
The applicant for a cabin crew attestation shall be at least 18 years of age.
hold a valid cabin crew attestation as specified in CC.CCA.105; and
comply with CC.GEN.030, CC.TRA.225 and the applicable requirements of Part-MED.
To show compliance with the applicable requirements as specified in CC.GEN.025(b), each holder shall keep, and provide upon request, the cabin crew attestation, the list and the training and checking records of his/her aircraft type or variant qualification(s), unless the operator employing his/her services keeps such records and can make them readily available upon request by a competent authority or by the holder.
by the competent authority; and/or
by an organisation approved to do so by the competent authority.
The cabin crew attestation shall be issued with unlimited duration and shall remain valid unless:
it is suspended or revoked by the competent authority; or
its holder has not exercised the associated privileges during the preceding 60 months on at least one aircraft type.
be informed in writing of this decision, and of their right of appeal in accordance with national law;
not exercise the privileges granted by their cabin crew attestation;
inform, without undue delay, the operator(s) employing their services; and
return their attestation in accordance with the applicable procedure established by the competent authority.
Training required in this Part shall be:
provided by training organisations or commercial air transport operators approved to do so by the competent authority;
performed by personnel suitably experienced and qualified for the training elements to be covered; and
conducted according to a training programme and syllabus documented in the organisation's approval.
shall comply with the applicable training, checking and validity requirements, covering as relevant to the aircraft to be operated:
aircraft-type specific training, operator conversion training and familiarisation;
differences training;
recurrent training; and
shall have operated within the preceding 6 months on the aircraft type, or shall have completed the relevant refresher training and checking before operating again on that aircraft type.
The training programme of the initial training course shall include at least the following:
During training, emphasis shall be placed on the importance of effective communication between cabin crew and flight crew, including communication techniques, common language and terminology.
This course shall be conducted by at least one cabin crew CRM instructor. The training elements shall be covered in depth and shall include at least the following:
General: human factors in aviation, general instructions on CRM principles and objectives, human performance and limitations;
Relevant to the individual cabin crew member : personality awareness, human error and reliability, attitudes and behaviours, self-assessment; stress and stress management; fatigue and vigilance; assertiveness; situation awareness, information acquisition and processing.
air sickness;
gastro-intestinal disturbances;
hyperventilation;
burns;
wounds;
the unconscious; and
fractures and soft tissue injuries;
asthma;
stress and allergic reactions;
shock;
diabetes;
choking;
epilepsy;
childbirth;
stroke; and
heart attack;
hygiene on board;
risk of contact with infectious diseases and means to reduce such risks;
handling of clinical waste;
aircraft disinsection;
handling of death on board; and
alertness management, physiological effects of fatigue, sleep physiology, circadian rhythm and time zone changes.
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