CHAPTER I
GENERAL PROVISIONS
CHAPTER II
ODR PLATFORM
CHAPTER III
FINAL PROVISIONS
(1)Whether the complainant party is a consumer or a trader;...(2)The name and e-mail and geographical address of the consumer;...(3)The name and e-mail, website and geographical address of the...(4)The name and email and geographical address of the complainant...(5)The language(s) of the complainant party or representative, if applicable;...(6)The language of the respondent party, if known; (7)The type of good or service to which the complaint...(8)Whether the good or service was offered by the trader...(9)The price of the good or service purchased; (10)The date on which the consumer purchased the good or...(11)Whether the consumer has made direct contact with the trader;...(12)Whether the dispute is being or has previously been considered...(13)The type of complaint; (14)The description of the complaint; (15)If the complainant party is a consumer, the ADR entities...(16)If the complainant party is a trader, which ADR entity...
Regulation (EU) No 524/2013 of the European Parliament and of the Council
of 21 May 2013
on online dispute resolution for consumer disputes and amending Regulation (EC) No 2006/2004 and Directive 2009/22/EC (Regulation on consumer ODR) (revoked)
F1. . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . .
Annotations:
Amendments (Textual)
Regulations revoked (31.12.2020) by The Consumer Protection (Amendment etc.) (EU Exit) Regulations 2018 (S.I. 2018/1326), regs. 1(3), 10; 2020 c. 1, Sch. 5 para. 1(1)