Commission Implementing Regulation (EU) 2019/779Show full title

7. Information — a structured approach to ensure that important information is available to those making judgments and decisions at all levels of the organisation U.K.

7.1. The organisation shall have procedures to define reporting channels to ensure that, within the entity itself and in its dealings with other actors, including infrastructure managers, railways undertakings, keepers and designers or manufacturers of vehicles or components, or both, when appropriate, information on all relevant processes is duly exchanged and submitted to the person having the right role both within its own organisation and in other organisations, in a prompt and clear way. U.K.

7.2. To ensure an adequate exchange of information, the organisation shall have procedures for: U.K.

(a)

the receipt and processing of specific information;

(b)

the identification, generation and dissemination of specific information;

(c)

making available reliable and up-to-date information.

7.3. The organisation shall have procedures to ensure that key operational information is: U.K.

(a)

relevant and valid;

(b)

accurate;

(c)

complete;

(d)

appropriately updated;

(e)

verified;

(f)

consistent and easy to understand (including the language used);

(g)

made known to staff in accordance with their responsibilities, before it is applied;

(h)

easily accessible to staff, with copies provided to them where required.

7.4. The requirements set out in points 7.1, 7.2 and 7.3 apply in particular to the following operational information: U.K.

(a)

checks of the accuracy and completeness of national vehicle registers regarding the identification (including means) and registration of the vehicles maintained by the organisation;

(b)

maintenance documentation;

(c)

information on support provided to keepers and, where appropriate, to other parties, including railway undertakings/infrastructure managers;

(d)

information on the qualification of staff and subsequent supervision during maintenance development;

(e)

information on operations (including mileage, type and extent of activities, incidents or accidents) and requests of railway undertakings, keepers and infrastructure managers;

(f)

records of maintenance performed, including information on deficiencies detected during inspections and corrective actions taken by railway undertakings or by infrastructure managers such as inspections and monitoring undertaken before the departure of the train or en route;

(g)

release to service and return to operation;

(h)

maintenance orders;

(i)

technical information to be provided to railway undertakings/infrastructure managers and keepers for maintenance instructions;

(j)

emergency information concerning situations where the safe state of running is impaired, which may consist of:

(i)

the imposition of restrictions of use or specific operating conditions for the vehicles maintained by the organisation or other vehicles of the same series even if maintained by other entities in charge of maintenance, whereby this information shall also be shared with all involved parties;

(ii)

urgent information on safety-related issues identified during maintenance, such as deficiencies detected in a component common to several categories or series of vehicles;

(k)

all relevant information or data needed to submit the annual maintenance report to the certification body and to the relevant customers (including keepers), whereby this report shall also be made available upon request to national safety authorities.