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Water Act 2003
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Water Act 2003, Section 45 is up to date with all changes known to be in force on or before 26 February 2025. There are changes that may be brought into force at a future date. Changes that have been made appear in the content and are referenced with annotations.
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- s. 52(9) inserted by 2014 c. 21 Sch. 7 para. 133(3)
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- s. 52(9) inserted by 2014 c. 21 Sch. 7 para. 133(3)
45Provision of statistical information to consumers etcE+W
This section has no associated Explanatory Notes
(1)After section 38A of the WIA there is inserted—
“38BPublication of statistical information about complaints
(1)It shall be the duty of the Council to publish, in such form and manner and with such frequency as it thinks appropriate, such statistical information as it considers appropriate relating to complaints made by consumers about any matter relating to the activities of water undertakers or licensed water suppliers and the handling of such complaints.
(2)In subsection (1) above, “complaints” includes complaints made directly to water undertakers or licensed water suppliers (or anyone carrying on activities on their behalf) and complaints to the Authority, the Council, the Assembly or the Secretary of State.”
(2)After section 95A of the WIA there is inserted—
“95BPublication of statistical information about complaints
(1)It shall be the duty of the Council to publish, in such form and manner and with such frequency as it thinks appropriate, such statistical information as it considers appropriate relating to complaints made by consumers about any matter relating to the activities of sewerage undertakers and the handling of such complaints.
(2)In subsection (1) above, “complaints” includes complaints made directly to sewerage undertakers (or anyone carrying on activities on their behalf) and complaints to the Authority, the Council, the Assembly or the Secretary of State.”
Commencement Information
I1S. 45 in force at 1.10.2005 by S.I. 2005/2714, art. 2(e) (with Sch. para. 8)
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