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3.Complaints made after commencement about acts or omissions before commencement
8.Complaints determined before commencement: adjudication under the IMRO scheme
9.Complaints determined before commencement: appeals under the SFA scheme
10.Complaints determined before commencement: appeals under the building societies scheme
15.Record-keeping and reporting requirements relating to relevant complaints
17.Liability of former schemes in respect of pre-commencement acts and omissions
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