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3. In paragraph 13 of Schedule 17 to the Act(1) (Authority’s procedural rules)—
(a)the references to a complaint are to be taken to include a relevant transitional complaint; and
(b)the references to the ombudsman scheme are, in relation to a relevant transitional complaint, to be taken to mean the new scheme as it applies to such complaints by virtue of this Order; and
(c)in sub-paragraph (4), the reference to complaints which may be referred to the scheme is to be taken to include any complaint which may be referred to the scheme as a relevant transitional complaint.
Modified by S.I. 2001/2326.
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